call: 530.888.6161

FREQUENTLY ASKED QUESTIONS


What areas do you service?

Placer and surrounding counties.


What type of payment do you accept?

Cash, check and credit card.


What industries do you provide service too?

Medical and Healthcare, Legal, Financial, Government Agencies, Education, Banking, Insurance, Legal,

Non-profits, small - medium- and large companies..... Any business or residential customer that needs our service.


Do you carry insurance?

Yes, we carry business liability insurance, warehouseman liability, we preform background checks on employees that handle
your information, and random security screening and drug checks on employees.

Does your company offer non-profit discounts?
Yes, for certain services. Please call our office for details 530-888-6161

DOCUMENT MANAGEMENT AND STORAGE QUESTIONS

Are my documents in an alarmed facility?
Yes,  our facility is equipped with a monitored security system with contacts on all peripheral doors and sensing devices
throughout. The file center is under 24 hour digital recorded video surveillance. Fire protection is assured with a high-density
suppression system that is sensationalized and activated by temperature. Only authorized personnel are allowed access in the secure area, any guest must be accompanied by an employee at all times.

Can I come tour your facility?
Yes, please come and tour our facility. All you need to do is call and set an appointment up.

When may I retrieve my records?
During normal business hours. After hour request is available at additional charges.


DOCUMENT SHREDDING QUESTIONS

Do I need to remove the paper clips, staples and binder clips before you shred?
No, our shredder will shred those materials.

Where does my paper go after it is shredded?
When our truck is full it is delivered to International Paper for recycling.

Can I bring my paper to your office for shredding?
Yes, anytime during normal business hours.

Will you shred one box?
Yes, no job is to small or to big. We service residential customers with one box and corporate companies with thousands of boxes.